Tuning / Performance Terms
TERMS AND CONDITIONS
Customers Responsibility: by This It is the Customers responsibility to ensure they have read and understood the terms and conditions prior to making any purchases on our website (Ovtuned.com) or any of the products / packages we offer. Failure to read the terms and conditions does not excuse the customer from the terms and conditions.
By Custom ECU tunes, no refunds can be given on any purchase regarding a custom ECU tune Software Suite License. Since these Licenses are non-refundable / non-returnable, there are no Returns on any orders processed by Ovtuned.com For any Software suite / license / tune service, only certain conditions warrant a refund and they must be communicated to us. The only instance in which a Return may be given is if the customer specifies in email to us before 24hours of the order so a Software license is not purchased. After 24hours of the order no refunds can be given.
International shipping policy
We ship our international order via UPS or DHL (optional). Total price in the checkout includes the calculated shipping cost NOT custom duty fees. The custom duty fee and process will be different depends on the country and their system. The receiver will be subjected to the custom duty fee and the process to receive in their country.
None of our products can be used at any time on any emissions control vehicle that is used for anything other than off-road performance. ALL Ecu tunes, Calibrations, flashes, files, datalogs, or anything in regard to the tune, tuning process, changes, are for OFF-ROAD USE ONLY NEVER TO BE USED ON A PUBLIC HIGHWAY.
THIS COVERS ALL ASPECTS OF THE TUNE, STAGE 1, 2, 3 AND ANYTHING NOT SPECIFICALLY COVERED IN THIS SECTION INCLUDING ANY OFF ROAD OR ANY PRODUCT WE OFFER. AT NO TIME CAN OUR ECU CALIBRATION FILES, OR TUNES OR KITS BE USED ON A PUBLIC HIGHWAY OR PUBLIC ROAD. OUR TUNES AND FILES CANNOT BE USED IN ANY WAY TO CIRCUMVENT EMISSIONS REQUIREMENTS WHERE YOU LIVE FOR ANY REASON. THIS REGARDS ALL ENGINES, ALL ECUS, ALL FILES REGARDLESS OF CAR, MAKE, MODEL ETC. THE SERVICE CHARGE FOR TUNING IS SPECIFICALLY FOR YOUR ECU FOR TRACK AND OFF ROAD CONDITIONS ONLY.
In the event a tune does not work as implied, we make every effort to ensure the customer is happy by all regards. In the event of a catastrophic engine failure the customer agrees by purchasing our tuning package that OrangeVirus Tuning Ltd. or any of the tuners/employee is not to be held responsible. Testing and/or tuning may push your vehicle to its mechanical limits. You (the customer) assume all the risks and liabilities associated with testing and tuning your engine to the mechanical limits. OrangeVirus Tuning Ltd. or any of our tuners cannot guarantee that your engine, powertrain, or complete car will be capable of handling the stresses incurred without the potential for costly failure. Under NO circumstances are any of our tuners liable for ANY damages to your engine, powertrain, or any part of the vehicle incurred during or after your vehicle is tested and/or tuned with our flash file tuning program/service. If any part on your car (including but not limited to engine, turbos, intake system, exhaust system, transmission, driveline, differential, electrical system, ECU, ECM, TCM) fail during or after our tuning, OrangeVirus Tuning Ltd. tuners is in NO way responsible for the repair or replacement or cost thereof of the failed part(s). If we begin your tune and find that your car is not mechanically sound and it becomes necessary to pull your tune, and flash you back to stock, no refunds can be given without express communication and agreement, in any event without special circumstance our product (tune, file etc) must be removed and your vehicle flashed back to STOCK. By ordering any of the tuning packages listed on our website (Ovtuned.com or any affiliates) you are agreeing to all terms and conditions. The seller disclaims any warranty and expressly disclaims any liability for personal injury or damages. The buyer acknowledges and agrees that the disclaimer of any liability for personal injury is a material term for this agreement and the buyer agrees to indemnify the seller and to hold the seller harmless from any claim related to the item of the equipment or service purchased. Under no circumstances will the seller be liable for any damages or expenses by reason of use or sales of any such equipment and/or service.
ALL Ecu tunes, Calibrations, flashes, files, datalogs, or anything in regard to the tune, tuning process, changes, are for OFF-ROAD USE ONLY NEVER TO BE USED ON A PUBLIC HIGHWAY. THIS COVERS ALL ASPECTS OF THE TUNE, STAGE1,2,3 AND ANYTHING NOT SPECIFICALLY COVERED IN THIS SECTION. AT NO TIME CAN OUR ECU CALIBRATION FILES, OR TUNES BE USED ON A PUBLIC HIGHWAY OR PUBLIC ROAD. OUR TUNES AND FILES CANNOT BE USED IN ANY WAY TO CIRCUMVENT EMISSIONS REQUIREMENTS WHERE YOU LIVE FOR ANY REASON. THIS REGARDS ALL ENGINES, ALL ECUS, ALL FILES REGARDLESS OF CAR, MAKE, MODEL ETC. THE SERVICE CHARGE FOR TUNING IS SPECIFICALLY FOR YOUR ECU FOR TRACK AND OFF ROAD CONDITIONS ONLY. By purchasing one of our tunes or calibration files, or anything from us, you agree to these terms without bias or conflict.
Any file, software suite, license, data-log, information, data transmitted, Data stored on the ROM of the ECU is proprietary, intellectual propery of OrangeVirus Tuning Ltd and or dealers / affiliates. We reserve the right to cancel any calibration in the event of suspicion or confirmation that information and / or data from our ROMs, tunes, data-logs are given out, without our express permission, is grounds for cancellation of tune without refund.